8:00am – 8:30am

Registration  & Morning Coffee – Networking Lounge (including the Accenture StartUp Village)

8:30am – 8:45am

Welcome Address

JP Nicols, Chairman, Americas, Next Money

Session 1

CAPABILITIES: Putting the Intelligence in Finance (Artificial or otherwise)

Succeeding in the world of modern finance requires new skills and capabilities beyond traditional bank products and services. Artificial intelligence, distributed ledger technologies, chatbots, APIS and open banking platforms, and other developments are changing the definition of financial services and the way they are delivered and consumed. We explore the short-term and long-term implications of these dramatic shifts with a view on the leadership imperatives necessary to compete and win in this rapidly changing environment.

8:45am – 9:15am

Capabilities Keynote

Smart Banking for the Augmented Age
Brett King, Founder/CEO, Moven, Bestselling Author, Radio Host, TV Commentator

Is your bank ready to adapt? Chances are, you don’t have a choice. There is a promised level of disruption that will come with the Augmented Age– an age that will see more changes in the next 20 years than in the last 250. Following on from the Industrial or Machine Age, the Space Age, and the Digital Age, the Augmented Age will be based on four key disruptive themes– Artificial Intelligence, Experience Design, Smart Infrastructure, and HealthTech.

9:15am – 10:00am

Capabilities Panel

Platformification and Intelligent Financial Services
Moderated by Ron Shevlin, Director of Research, Cornerstone Advisors

Our panel of experts will discuss and debate some of the most critical aspects of this dynamic environment. What is overhyped, and what should we pay attention to that’s currently under the radar? What should leaders do first? What are the best ways to position your organization for the future without compromising the current business?


Duena Blomstrom, Chief Growth Officer Marketplace, Temenos

Derek Corcoran, Chief Experience Officer, Avoka

Kris Kovacs, President & CEO, Constellation

10:00am – 11:00am

Fintech Demos

BBVA Open Talent Global Trends Final Round


11:00am – 11:30am

Break in the Networking Lounge (including the Accenture StartUp Village)

Session 2


Financial institutions operate in a highly regulated environment that places significant constraints on the ability to innovate and quickly deploy new solutions. New RegTech developments promise to improve the effectiveness and efficiency of compliance, while new competitors challenge the status quo. For our Compliance theme, we consider the dynamics of regulation and compliance in an asymmetric environment of incumbents and insurgents.

11:30am – 12:00pm

Compliance Keynote

How Fintech is changing the Regulatory Environment

Jonathan Frieder, Compliance Technology Lead, U.S. Regulatory Compliance Practice, Accenture

Regulators around the world are recognizing the massive impact that fintech is having on the financial services industry and many are taking new approaches for both traditional institutions and new technology-based players. New offerins and new ways of delivering value need to be embraced while still protecting consumers and the safety and soundness of the financial system. New types of charters, unique approaches to partnerships and vendor risk management, and regulatory sandboxes are just some of the new tools being used to balance creative new approaches with the need for appropriate compliance.

12:00pm – 12:45pm

Compliance Panel

Navigating the shifting sands of regulation
Moderated by: Nicole Sturgill, Principal Executive Advisor, Gartner

Our panel of experts dive deeply into the realities of innovating within the bounds of regulation and compliance, with an emphasis on real-world strategies and examples. How can we turn internal resources such as Legal, Procurement, and Finance into enablers instead of limiters? How is RegTech reducing costs and improving oversight? How are leaders addressing the risks of outside vendors and partners? Are regulators helping or hurting, and what needs to change?


Sam Maule, Managing Partner, Americas, 11:FS

Karen Mitchell, Manager, Financial Institution Practice, Wipfli

Colleen Sullivan, Co-Founder & Managing Member, Sullivan Wolf Kailus LLC

12:45pm – 2:15pm

Lunch Break in the Networking Lounge (including the Accenture StartUp Village)

Session 3


For many financial institutions and fintech companies, the prevailing attitude has shifted from competition to collaboration. Fintechs can develop and deploy new targeted solutions more quickly and inexpensively than many financial institutions could do on their own. Meanwhile, banks and credit unions offer the scale of an existing customer base that would otherwise be difficult for technology companies to reach effectively and efficiently. Still, significant challenges remain, and the ‘move fast and break things’ ethos of Silicon Valley doesn’t work in the highly regulated environment of financial services.

2:15pm – 2:45pm

Collaboration Keynote:

Collaborating with Your Customers for a Better Banking Experience

Jim Marous, Publisher Digital Banking Report, Co-Publisher, The Financial Brand

Building better engagement by collecting (and using) customer insights to drive more personalized experiences. Providing value in return for linkages to sources that can lift the experience to new levels. Instead of cross-selling, using this collaboration to help the customer buy. Jim will discuss all of that, with a focus on the value of geolocation, artificial intelligence, augmented reality, and voice technologies.

2:45pm – 3:30pm

Collaboration Panel: The Nuts and Bolts of effective Fintech Collaboration
Moderator:  Lisa Gold Schier, Managing SVP, Endorsed Solutions Area, American Bankers Association

A lively and spirited debate is expected as we dig into some of the very real challenges that have to be addressed in order for fintech companies to create lasting value with incumbent financial institutions. What is the best way to balance the risks and rewards of external partnerships? What should we handle in-house, and where are the best places to partner? How do legacy systems and providers empower or restrict the ability to innovate and collaborate with others?


Jean Donnelly, Executive Director, FinTech Sandbox

John Epperson, Principal, Global Regulatory Risk, Compliance and Fintech Services, Crowe Horwath LLP

Jason Henrichs, Chairman, FinTEx

John Schulte, SVP, Chief Information Officer, Mercantile Bank of Michigan

3:30pm – 4:00pm

Break in the Networking Lounge (including the Accenture StartUp Village)

4:00pm – 4:15pm

Fireside Chat

4:15pm – 4:45pm

BBVA Keynote  

Lohit Kalburgi, Global Head of Customer Experience at BBVA

Open Talent Winners Announced

4:45pm – 6:15pm 

Networking Cocktail Reception